Reasonable Modification

CKCATS is committed to serving persons with disabilities. We back the commitment by providing services that make public transportation both easy and pleasant for persons with disabilities.

CKCATS will make reasonable modifications/accommodations to its operating policies, practices, and procedures to ensure program accessibility. The nature of an individual’s disability will not preclude CKCATS from providing full access to its services.

Some exceptions apply. These exceptions include when the modification or accommodation would:

  • Cause a direct threat to the health and safety of others.
  • Result in a fundamental alteration of the services
  • Is not actually necessary in order for the individual with the disability to access the service
  • Results in a undue financial and administrative burden for CKCATS

If you would like a request a reasonable modification prior to utilizing that service, you may do so by contacting Daryl Hardin, Operations Fleet Manager at (800) 242-8225.

You should provide:

  • Name
  • Contact Information (for example, phone number or email address)
  • Service and/or location
  • Specific details of the modification or accommodation request


Please click here to download the CKCATS Reasonable Accommodation Request Form

Please click here to download the Title VI/ADA Complaint Form